![]() ![]() Multiple recovery tools are available, including Enigma Recovery and dr.fone. ![]() If you’ve exhausted the options mentioned above and still haven’t recovered the files you want, it’s time to look at using recovery software. Still can’t find what you’re looking for? All hope is not lost yet! Recovery Software Using a MicroSD adapter, you can insert the card directly into a computer or insert the card into another Android device and connect it to your computer via a USB cable. It will likely hold photos, videos and even music but could also be where other data has been saved. The data saved to SD cards will vary depending on the version of Android your device is running and the preferences you selected when setting up the phone. If you’ve got a broken Android phone, try removing the SD card and check to see if your lost files are saved onto it. In this case, you will need either a secondary device or a computer to recover your files. For example, let’s assume you want to recover your files before you sell your old Samsung or sell your old iPhone, but your device doesn’t have a functional screen, and you cannot navigate around using just the handset at all. How you go about retrieving your files from a broken phone will depend very much on the nature of the damage. Still can’t find what you’re looking for? Not to worry, there are a few alternatives to recover files from your broken phone.Įxtract Files From a Completely Dead iPhone or Android Device Regardless of which system you’re using, you should be able to see your latest backups from this point. ![]() If you’re working on a Windows PC, simply open iCloud for Windows and click Storage. If you’re working on a Mac, you can navigate to your iCloud backups by clicking the Apple logo in the top left-hand corner of your screen and navigating through System Preferences > iCloud > Manage > Select Backups. From here, click on Backups in the top right corner this will show you a list of all the backups made to your account, including when they happened. Click on the Storage heading on the left-hand side this will show you everything stored in your Google Drive. Head to and sign into your Google account. This will include things like photos and videos. If you’ve previously opted into using syncing services, you may find the files you’re looking for have been automatically backed up to Google Drive or iCloud. Check Your Account for Backupsīefore you start trying to extract data from your broken phone, check the iCloud or Google account linked to your device on a computer. Today, we’re looking at how to get files off a broken phone before you sell, and we’ll be covering both iOS and Android devices. Whether your screen is shattered, the touch screen is unresponsive, or the issue is with the phone’s software, there is still hope that you can recover your files. If you’ve damaged your phone beyond repair or decided you would rather sell the handset than try to fix it, you’ll likely want to retrieve all your files and data from the phone before you sell it on. Breaking your phone can be incredibly annoying, especially if you lose data that wasn’t backed up correctly. ![]()
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